Services

📺 Online Summits & Virtual Events

  • Summit pages setup (registration, sales, replay & interview pages)
  • Guest speaker correspondence
  • Guest speaker research and outreach
  • Speaker promo links and packs
  • Email list management, automation setup and scheduling
  • Facebook group support and post-scheduling
  • Zoom management and support
  • Interview file editing
  • Post-event survey creation

💻 Website Support

  • Streamlining / automating online business processeses
  • Domain / hosting installation
  • Website maintenance
  • WordPress theme customisation
  • Blog post scheduling and publishing
  • Learning management system / course setup
  • Membership website support and engagement
  • eCommerce / checkout setup

✨Marketing & Social Media Management

  • Sales funnel setup (opt-in pages, sales pages)
  • Email marketing management (list organising, automation and email campaign creation)
  • Social media and chat automation setup using Manychat
  • Social media posting and scheduling, engagement and comment moderation (Youtube, Instagram, Facebook, TikTok)

👏 Customer Support & Community Management

  • Online community engagement / comment moderation
  • Client correspondence
  • Customer service and support via email, chat, phone
  • Processing transactions and refunds, resolving / troubleshooting technical issues, customer complaint management
  • Knowledge base setup and maintenance
  • Review / feedback collection

🎙️ Video & Podcast Support

  • Podcast / audio editing
  • Short form video editing
  • Video and audio transcription
  • Scheduling and publishing on relevant platforms

🛠️ General Administration

  • Client invoicing
  • Travel planning
  • Standard Operation Procedure (SOP) creation
  • PDF, document and presentation creation
  • Cloud storage organisation
  • Targeted research
  • Data entry
  • Inbox management
  • Calendar and appointment setting
  • Proofreading and editing